DirectoryAI receptionists and lead response
Smith.ai
A general AI receptionist with a free tier and a live-agent backup. Not built for med spas, but the price is public and the free plan is real.
What it does for a med spa
Smith.ai answers calls, qualifies the caller, and can book on calendars such as Calendly. Calls can be passed to a live receptionist. It is a horizontal product used by a lot of professional services, not a med spa EMR integration.
Who it’s best for
A small practice that wants to hear an AI on the phone this week, with a human backup, and does not need med-spa charting.
Pros
- You can start on the free plan and judge the voice before a sales call.
- Live agents are the fallback, which matters when a caller is upset or confused.
- Billing is per call, so a long answer does not meter like a per-minute plan.
Cons
- It is not a med spa product. Do not expect Boulevard, Zenoti, or a Botox rebooking workflow out of the box.
- Every answered call counts toward the quota, with a limited spam allowance.
- Custom prompting and custom integrations sit on Enterprise, not Pro.
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